At Lumex we are dedicated to delivering your orders fast and efficiently. Please take a moment to review our shipping policy.

Order Processing: Order processing typically takes 1-3 business days. During this time, we meticulously prepare your items for shipment to ensure quality and accuracy.

Worldwide Shipping: We offer worldwide shipping with an estimated delivery time of 7-13 business days. Please note that delivery times may vary depending on your location, customs procedures, and other factors beyond our control.

Order Confirmation: Once your order is processed, you will receive a confirmation email. This email will serve as acknowledgment that we have received your order and are preparing it for shipment.

Shipping Confirmation: Subsequently, you will receive a shipping confirmation email containing tracking information. This email allows you to monitor the progress of your order in real-time. For added convenience, our website features a dedicated "Track Your Order" page, providing an additional avenue for you to check your order status at any time.

Track Your Order: Visit our "Track Your Order" page on our store to effortlessly monitor the status and whereabouts of your package. We believe in transparency and want to keep you informed every step of the way.

Contact Us: Should you have any questions or concerns regarding your order, please don't hesitate to contact us at trylumex@gmail.com. Our customer service team is ready to assist you.

Note: While we strive for timely delivery, factors such as customs processes and courier handling may affect delivery times. Lumex is not responsible for any customs fees, duties, or taxes incurred during international shipping.

We appreciate your trust in Lumex and look forward to providing you with an exceptional shopping experience.